These Dealer Service Terms & Conditions (“Agreement”) apply to services purchased from 4LifeFilms (“4LifeFilms,” “we,” “us,” or “our”) by the dealership or business identified on the booking form (“Client,” “you,” or “your”).
 

1. SERVICES

Client is purchasing the services selected on the accompanying Partnership & Booking Form. Services may include monthly video content production, Dealer 360° experiences, video production, photography, product 360° experiences, and other services specifically identified in the booking form or written proposal.

The specific package, service level, production frequency, deliverables, and pricing selected by Client will be documented on the booking form or applicable service agreement.
 

2. MONTHLY CONTENT PARTNERSHIPS

Monthly content partnerships include one scheduled on-site production session per month based on the package selected.

Current packages include:

Starter 10: Up to 10 videos per month
Core 20: Up to 20 videos per month
Pro 30: Up to 30 videos per month

Production session length and other included services are determined by the selected package.

Unused production time or unused video deliverables do not automatically roll over to future months unless agreed to in writing.
 

3. CONTENT & EDITING

4LifeFilms will develop content based on the Client’s inventory, goals, promotions, customer questions, dealership expertise, seasonal opportunities, and other mutually agreed topics.

Final content may include vehicle walk-arounds, product demonstrations, educational videos, customer FAQs, financing and service content, employee features, dealership culture, promotions, and other social-ready content.

Deliverables are professionally edited and formatted for applicable social media platforms.
 

4. REVISIONS

Monthly content packages include one round of reasonable revisions unless otherwise stated.

Additional revisions, substantial changes to approved concepts, or requests outside the original scope may be billed separately.
 

5. DEALER 360° EXPERIENCES

Dealer 360° services are priced according to the selected experience and applicable dealership coverage.

Unless otherwise specified, the included dealership coverage is up to 5,000 square feet.

Additional coverage is billed at the rate stated on the booking form or applicable service agreement.

The number of 360° views, interactive hotspots, branding elements, video integration, and other features will be determined by the Dealer 360° package selected.
 

6. CLIENT RESPONSIBILITIES

Client agrees to provide reasonable access to the dealership, vehicles, employees, facilities, and other materials necessary to complete the requested services.

Client is responsible for ensuring that 4LifeFilms has permission to film employees, customers, facilities, trademarks, products, and other third-party materials supplied by Client.

Production schedules may be adjusted when circumstances outside the reasonable control of 4LifeFilms prevent production from occurring as scheduled.
 

7. PAYMENT

Monthly partnership fees are billed at the beginning of each month.

Client authorizes 4LifeFilms to charge the payment method provided on the booking form or otherwise maintained on file for recurring monthly services.

Any applicable additional services, expanded coverage, production expenses, or out-of-scope work will be communicated to Client before being charged whenever reasonably possible.

Payments are due upon billing unless otherwise agreed in writing.
 

8. COMMITMENT TERMS

Client’s selected commitment term is identified on the booking form.

Month-to-Month: Client may cancel future monthly services by providing written notice before the next billing cycle.

3-Month Commitment: Client agrees to the selected monthly service for three consecutive months.

6-Month Commitment: Client agrees to the selected monthly service for six consecutive months and receives the applicable commitment savings identified on the booking form.

12-Month Commitment: Client agrees to the selected monthly service for twelve consecutive months and receives the applicable commitment savings identified on the booking form.

Commitment terms and cancellation requirements should be confirmed in the final signed service agreement.

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9. CANCELLATION & RESCHEDULING

Production sessions should be scheduled in advance.

If Client needs to cancel or reschedule a production session, reasonable advance notice is requested. Repeated cancellations, missed appointments, or lack of access to the dealership may result in the production session being considered fulfilled for that billing period.

Cancellation of a committed term does not automatically eliminate payment obligations associated with that commitment. Any early termination provisions will be governed by the applicable signed service agreement.

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10. OWNERSHIP & USAGE

Upon payment in full, Client receives the right to use the final approved deliverables for its business marketing and promotional purposes.

4LifeFilms retains ownership of its original project files, source footage, working files, templates, production methods, and other underlying production materials unless otherwise agreed in writing.

4LifeFilms may request permission to display completed work in its portfolio, website, social media, presentations, and marketing materials. Client may decline such use by notifying 4LifeFilms in writing.

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11. THIRD-PARTY SERVICES

Certain services may involve third-party platforms, hosting providers, software, social media platforms, payment processors, or other technology providers.

4LifeFilms is not responsible for changes, outages, restrictions, policies, or technical limitations imposed by third-party platforms.

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12. LIMITATION OF LIABILITY

4LifeFilms will perform services in a professional manner consistent with the agreed scope of work.

To the maximum extent permitted by law, 4LifeFilms will not be responsible for indirect, incidental, consequential, special, or lost-profit damages arising from the services or use of the deliverables.

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13. AGREEMENT & AUTHORIZATION

By signing the Partnership & Booking Form, submitting an online booking, or otherwise authorizing services, Client confirms that the information provided is accurate and agrees to the applicable service terms, pricing, payment schedule, and commitment selected.

Client acknowledges that the person signing or submitting the booking has authority to enter into this agreement on behalf of the dealership or business.